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NEWS...
The Institute launches unique training in superior service skills and preventive, supportive and emergency medical care for cabin crew in private jets, and commercial airlines...
Companion Blog launched - The Blogging Butlers of the I.I.M.B...
A Richey report gave a resort’s butlers a three percent rating ( we’d prefer not to name them for this reason!). The Richey report that followed the Institute’s subsequent training showed an improvement of 89%. Not ideal, but closer to it.
Chairman’s latest article, “Hope Does Not Need Rose-tinted Glasses” results in much interest from around the world.
The Society and The Institute are now partnered to provide butler service for those vacationing at 5,000-plus luxury villas around the world...
The Institute has completed the industry-wide effort to standardize the definitions in private service. To read them..
Market Key, a Middle East-based placement agency with offices in two dozen countries, is appointed to develop business in the Middle East for the Institute...
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