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 I.I.M.B. - PUBLIC SPEAKERS
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The Institute provides speakers for corporations, associations, universities, and other interested parties, on topics relating to superior service and its relevance to a wide variety of industries.
Speakers (Click on photos for biographies)
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 Mr. Paul Hogan |
 Mr. Steven Ferry |
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To enquire concerning rates and availability, or to book a speaker,.  .the Executive Director of the Institute directly.
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Available Transcripts of Past Speeches:
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Chairman’s speech, entitled The Indomitable British Butler, given at the Restoring the Art Conference, in Denver, Colorado, March 2001 available to download/view here as a. 
Transcript of the Chairman’s lecture at Harvard Business School, Cambridge, Massachusetts in late 2006  to view.
Transcript of the Chairman’s keynote speech to BostonCoach, June 25th 2007. to view.
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