Private Service

Module-based training on:

• Mindset & Winning Attitude
• Butler Graces
• Superior Communication Skills
• Reading Family & Guests for Greater Satisfaction
• Manners, Etiquette, & Protocol
• Wines & Other Libations
• Flawless Table Service
• Valeting & Care of Wardrobe
• Managing Social Events Successfully
• Butler Administration & Managing of the Staff & Estate
• Personal Assistant and Personal Secretary Skills
• Chauffeuring
• Security & Safety
• Creation of Staff Manuals/Standard Operating Procedures

Length of time in training depends upon number of staff, number of modules to be covered, and the depth of teaching/proficiency desired—anything from a one-day workshop to three weeks of in-depth training. It is always recommended that training take place when the principals are not in residence.

A full course to establish butler service and train those new to the profession, or train other staff in the superior butler-style service, is recommended to take 3 weeks. Great strides, however, can be made in shorter time periods if desired.

All training programs include additional elements as follows:

• Initial observation and interviews to understand the needs and wants of the employers and how these are or are not being met;
• One-on-one counseling (available from a handful of trainers) and assessment of staff;
• Graduation with certificates;
• A full report with recommendations;
• Ongoing long distance support thereafter as requested.

Fees are dependent upon the trainer assigned.