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Module-based training on:
- Mindset & Winning Attitude
- Butler Graces
- Superior Communication Skills
- Reading Family & Guests for Greater Satisfaction
- Manners, Etiquette, & Protocol
- Wines & Other Libations
- Flawless Table Service
- Valeting & Care of Wardrobe
- Managing Social Events Successfully
- Butler Administration & Managing of the Staff & Estate
- Personal Assistant and Personal Secretary Skills
- Chauffeuring
- Security & Safety
- Creation of Staff Manuals/Standard Operating Procedures
Length of time in training depends upon number of staff, number of modules to be covered, and the depth of teaching/proficiency desired—anything from a one-day workshop to three weeks of in-depth training. It is always recommended that training take place when the principals are not in residence.
A full course to establish butler service and train those new to the profession, or train other staff in the superior butler-style service, is recommended to take 3 weeks. Great strides, however, can be made in shorter time periods if desired.
All training programs include additional elements as follows:
- Initial observation and interviews to understand the needs and wants of the employers and how these are or are not being met;
- One-on-one counseling (available from a handful of trainers) and assessment of staff;
- Graduation with certificates;
- A full report with recommendations;
- Ongoing long distance support thereafter as requested.
Fees are dependent upon the trainer assigned.
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Private Service